I have had my brows shaped, waxed and filled in at several other Benefit Brow Bars before. 99% of the time I just sat and they knew exactly what to do with no explanation needed.
Very Bad hair cut for high cost . Staff was very rude and Shyla did a very bad hair cut , my hair did not even looked as if it was cut. She had no patience.
Went with friends for the Tarte event and had an amazing time. All of the staff and make up artists were incredible and so helpful and a special shout out to Abby for giving us an impromptu eye makeup workshop! Thank you ladies!
I left with one thick brow and one thin brow and she actually did not see any problem with this. Needless to say, I will never return and she should be BANNED from ever touching wax again until she can get some much needed training. I watched her do three appointments before me and I sort of knew then that her style was out dated and cookie cutter. You cant give everyone the same brow shape. Complete utter waste of time.
Love takin my babe here so she can grab wht ever she want 2 have.
This review is for Cindy at the Benefit Brow Bar:
I would give a zero if I could. I purchased $100+ dollars worth of products. The package was never delivered to me. Because the shipment company "said" it was successfully delivered, ULTA would not refund or re-send me the items. It basically became my word over the carriers. I know for a fact that it wasn't stolen because I received two other packages on the same day the ULTA package was allegedly delivered, one of which was from the same carrier! Their customer service was unhelpful, leaving it to me to investigate the incident on my own, calling and making claims with the two carriers ULTA used. I never had any issues with receiving packages at my current resident. Had this been Sephora or Amazon, the items would of been resent to me or I would of been completely refunded. It is completely unfair that the customer has to pay for an error made by carriers ULTA supposedly trusts. My word is meaningless in ULTA's eyes. Unbelievably awful experience. Will never shop there again.
That was not my experience with Cindy in Ulta at the Waterfront as it was the absolute worst! She claims she has umpteen years of experience doing brows, however was absolutely clueless when it came to my brows. I only needed a touch up as the shape was already there, however she wanted to give me a completely different shape! I asked her to show me what she would be doing to me before she removed any hair so that I would feel confident she knew what she was doing and... Nope, DISASTER!!!
Ulta Beauty is a US Hair Care Studio based in Homestead, Pennsylvania. Ulta Beauty is located at 105 West Bridge St, Homestead, PA 15120, USA.
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